Online refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to return your order, or part of your order. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You can always contact us for any return question at katie@pomegranate-london.
Returns are posted back to us at your own expense and we recommend you send goods back recorded or tracked post to be on the safe side. Once the order is received, your refund will be processed and you will receive an email confirming this
In store refund policy
Items bought in our shop can be returned for a credit note or exchange only and you have 30 days to do this in.
The credit note issued will have no expiry date.
Where items are deemed faulty a full refund will be given.